faqFrequently Asked Questions

Tips and Hints
Ridings Plumbing has collectively over 100 years of experience to help you when there’s a plumbing issue or emergency. We know how annoying and expensive they can be. Here’s a list of simple maintenance tips to help prevent costly repairs.

General Tips

  • Fix leaky faucets promptly. Leaks can waste about 20 gallons of water a day, and they can ruin your faucet set.
  • Do not use caustic liquid drain openers on a drain that is completely clogged. It can severely damage your pipes.
  • Periodically drain several gallons of water from your water heater. This removes sediment from the bottom of the tank to increase heating efficiency and prolong tank life.
  • Disconnect all garden hoses before winter and/or freezing weather. Failing to do so can cause not only the hose to split, but also damage the hose bib it is connected to.
  • If you see water in your basement, stop using it or you could cause further damage! Call Ridings Plumbing and we will diagnose and fix the problem for you.

Kitchen and Bath

  • To clean your shower heads and remove mineral deposits – Put one cup of vinegar in a plastic bag and place it over the shower head. Hold it in place with a twist tie and let stand overnight. In the morning, remove the bag and wipe off the mineral deposits with a damp cloth.
  • To clean your  garbage disposal – Use ice cubes and orange or lemon peals with adequate cold water.
  • Do not pour grease down your kitchen drain or disposal. This can cause clogging of pipes as the grease hardens. Try to wipe off hard grease from pots and dishes before washing.
  • If your garbage disposal is not working, make sure the switch is off, clear any debris, then look for a reset button at the bottom of the disposal unit and press it. Make sure you run water before turning on again.

Frequently Asked Questions

Do you have any guarantee on products or service?
We honor all manufacture warranties and provide a 1-year installation warranty to all of our customers.

What are your payment policies?
We accept payment when services are rendered and will issues bills with 15-day balance due. For your convenience, we accept cash, check, MasterCard, Discover and Visa.

How do I get my project on your schedule?
When you call our office, you will speak to Patty who will help you schedule a time for us to provide service or meet with you to discuss your project.

Do you offer 24 hour emergency service?
Yes, we have one technician on call after business hours, and we are available 7 days a week. When you call after hours, you talk directly with our tech so he can help you determine the problem. Our after-hours, emergency calls are billed at an overtime rate.